Privacy Policy

This Privacy Policy describes how Capim Limão Country House collects, uses, and protects the personal data of users of its website, in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679).

1. Data Controller

The controller of personal data is Capim Limão Country House, which can be contacted through the means provided on this website for any matters related to the protection of personal data.

2. Personal Data Collected

Capim Limão Country House may collect the following personal data through the forms available on the website or via direct contact:

Name
Email address
Phone number
Content of the message sent
Any other data voluntarily provided by the user

3. Purpose of Processing

The personal data collected is used to:

Respond to information or contact requests
Provide clarification about accommodation, services, or experiences
Communicate with the user regarding the request made
Comply with applicable legal obligations
The data will not be used for purposes incompatible with those described above

4. Legal Basis

The processing of personal data is based on:

The data subject’s consent, when applicable
The need to carry out pre-contractual steps at the request of the data subject
Compliance with legal obligations

5. Data Retention

Personal data will be retained only for the period necessary to fulfill the purposes for which it was collected or for the time required by law.

6. Data Sharing

Personal data will not be shared with third parties, except when:

Required to comply with legal obligations
Requested by competent judicial or administrative authorities

7. Rights of the Data Subject

Under the GDPR, the data subject has the right to:

Access their personal data
Request the rectification of inaccurate or incomplete data
Request the erasure of data (“right to be forgotten”)
Request the restriction of processing
Object to the processing
Request data portability
Withdraw consent at any time, when applicable

To exercise their rights, the data subject should contact Capim Limão Country House through the means indicated on the website.

8. Data Security

Capim Limão Country House adopts appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, or destruction.

9. Cookies

This website may use cookies to improve the browsing experience. For more information, please refer to the Cookie Policy.

10. Changes to the Privacy Policy

Capim Limão Country House reserves the right to update this Privacy Policy at any time. Users are advised to consult this page regularly.

11. Contact Information

For any questions related to this Privacy Policy or the processing of personal data, users may contact Capim Limão Country House through the means provided on this website.